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Privacy Policy / Personal Data

At e-metalshop we want you to know and have control over what data you share with us and what we do with it. This text (which is called the Privacy Policy) explains in simple words and clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.

Below is a summary of the most important points of the privacy policy, but we recommend that you read the entire text.

  • When you use e-metalshop — even without purchasing a product — we receive from you personal data such as your IP address and the type of device you use, without this identifying you. In addition, by choosing to create an account at e-metalshop, you share with us your e-mail address, your mobile number, your name and your address. We use these details to secure your account as well as to contact you about issues that concern you.
  • At e-metalshop, he wants to make your online shopping better. We provide you with the ability to save products you are interested in to your account. We use information from the products you search, view and save to show you results that may be of most interest to you and to notify you of opportunities that may be of interest to you.
  • The e-metalshop provides the possibility of public communication. Product ratings are public and visible to all e-metalshop visitors.
  • Through your account settings, you can choose which data to share with us and manage your preferences regarding our communication with you and promotional actions.

For any question or comment regarding this policy, do not hesitate to contact us by email at [email protected].

Data you provide to us

All the data you provide us is required by the services we use in order for them to function.

Account information

You do not need to have an account to use or make a purchase from e-metalshop. If you choose to create an account, we will ask you for the following information:

  • Name
  • Surname
  • Email
  • Phone
  • Address info
  • Login Password

The above information is not publicly displayed. Only your name appears when you log in with the password, which only you know. By providing the above information, you can easily make your online purchases, without having to fill out the order form every time. You can also track the progress of your order as well as the history of all your orders. These details are also used by specialized staff of our store to ship the products of your order.

You can also choose if you want to receive updates from offers and news of our store.

Shipping / Billing Details

If you make a purchase through e-metalshop, we will ask you for the pricing and shipping information of the products you will purchase. The invoicing data is used to issue the receipt or invoice document and is stored in a secure manner by e-metalshop to which only specialized staff of our store have access.

In order to be able to process your order, we share the shipping information with the transport company, where it will deliver your products to you.

If you choose to pay by card, your card details are not saved by e-metalshop, they are entered in the payment form of the cooperating bank.

Data we receive

When you use our services or visit our store, we may receive data about you. We use this data in order to provide our services.


Cookies are small text files that contain pieces of information that are stored on your computer or device and that you send us each time you visit. We use cookies to be able to offer you personalized content and to measure the performance of e-metalshop and extract statistics on the use of our services. Most browsers accept cookies automatically, however you can control the behavior of your browser from its settings. However, keep in mind that cookies are necessary for your account to function, although they are not necessary for every use of the site.

Traffic history

All web services have access to specific data sent by your device while browsing the internet. We also receive data from your navigation on e-metalshop and from your interaction with our other services, even if you do not have an e-metalshop account. For example, when you visit an e-metalshop page. We call the set of these data Traffic History.

This Traffic History includes information such as your IP address, the type and manufacturer of your device, the type of your browser and operating system, the page you visit, the page that referred you to us, the search terms you used as well as your cookies.

We use this data to ensure that our services operate safely and quickly, to improve the content we provide and to evaluate its effectiveness. We may also use this data in combination with data you provide to us to show you personalized content that is likely to be of most interest to you.

Information we share with third parties

E-metalshop is made to make your online shopping better. In general, we do not share your personal data with third parties. Where we do, we do so either with your consent, or because it is necessary for us to be able to provide our services, or because we have to comply with applicable laws.

Service providers

In order to offer you our services, we in turn receive services from companies located in the EU. and the USA. For example, we use Google Analytics to better understand how our users use e-metalshop and we use third-party data networks to connect our infrastructure to the internet. We may share your personal data with some of these providers, but in a way that is consistent with our Policy and always with the commitment that this data will be used exclusively and only in a way that we will indicate. We also share your payment information with payment service providers in order to process payments or dispute a transaction.

Compliance with the law

We may store, use or share your personal data if we determine that this is necessary to comply with applicable law or with an ongoing legal process, or if it is to protect the life of an individual, as well as to ensure the integrity of our service against misuse, such as the dissemination of defamatory, inappropriate or unwanted content. We may also do the same to deal with incidents of fraud.


The data you share with us is the property of our company and follows it. However, you can request their deletion or correction at any time by sending an e-mail to [email protected].

Non-personalized information

We share non-personal information in the form of statistics or aggregated data about the popularity of products and categories, but without sharing your personal information with them.

Manage your data

You can check, correct and/or delete your data at any time through your profile settings. You can also request deletion of your account. In addition, you can choose to opt out of the processing of your personal data if you wish.

Access to your personal information and update it

As long as you have an e-metalshop account, you can at any time access your personal information through your profile and change, correct or delete them if you wish.


You can request the deletion of your account by sending us an e-mail at info@e-metalshop,gr

Opt out of processing

You can use your account settings to opt out of certain forms of processing. For example, you can opt out of receiving newsletters and disable certain types of notifications.

Additional information or assistance

Do not hesitate to contact us for any question or comment regarding the Privacy Policy.

The controller for your personal data when you use our services is:

e-metalshop and kids

e-metalshop is not intended for children and you must be at least 16 years old to use our services.

Changes to our Policy

From time to time we will revise this Policy, but the most recent version will always be available at If we determine that a revision is important, we will notify you by e-mail using the address you have registered in your account. In any case, by using our services you accept this Policy and are bound by its terms.

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